Qulmer

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of this website and any related services (collectively, the “Service”) operated by Qulmer (“Qulmer”, “we”, “us”, or “our”). By accessing the Service or placing an order, you agree to be bound by these Terms.

1. About us

This website is operated by Qulmer. We provide an online retail platform offering products for purchase directly through this website.

2. Eligibility & account

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate, current, and complete information and to update it as necessary.

3. Orders & contract formation

Submitting an order constitutes an offer to purchase products from us.
An order is accepted only when we confirm it by email or dispatch the products.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to availability, errors, suspected fraud, or violations of these Terms.

4. Pricing, taxes & payment

All prices are displayed in U.S. dollars unless stated otherwise.
Applicable sales tax and shipping fees are calculated and displayed at checkout.
We reserve the right to correct pricing or product description errors before or after an order is placed.
Payments are securely processed by third-party payment providers. We do not store full payment card details.

5. Shipping & delivery

Shipping times are estimates and not guaranteed.
Risk of loss and title pass to you upon delivery to the carrier, unless otherwise required by law.
You are responsible for providing a complete and accurate shipping address.

6. Returns, refunds & exchanges

Our return and refund procedures are described in our Refund & Return Policy, which forms part of these Terms.

Eligibility for returns or refunds depends on the product type and condition.
Approved refunds are issued to the original payment method.
Items returned without authorization may be refused.

7. User content & reviews

You are solely responsible for any content you submit.
You grant us a non-exclusive, royalty-free license to use submitted content for business and marketing purposes.
We may remove content that violates these Terms or applicable laws.

8. Unacceptable use

Engage in fraudulent, abusive, or deceptive behavior;
Interfere with the security or operation of the Service;
Use automated systems to access the Service without authorization.

9. Intellectual property

All content on this website is owned by Qulmer or has been authorized by Qulmer. Unauthorized use is prohibited.

10. Third-party links

We are not responsible for third-party websites or services linked from our Service. Your use of third-party services is at your own risk.

11. Privacy

We collect and process personal information in accordance with our Privacy Policy.

12. Disclaimers & limitation of liability

Disclaimer

The Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.

We disclaim all implied warranties, including merchantability and fitness for a particular purpose.
We are not liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid by you for the relevant order.

13. Changes to these Terms

We may update these Terms at any time.
Changes become effective upon posting on this page.
Continued use of the Service constitutes acceptance of the revised Terms.

14. Governing law

These Terms shall be governed by, construed, and enforced in accordance with the laws and regulations of the People’s Republic of China.

15. Contact

Email: help@qulmer.com
Phone: +86 18106965392
Address: Room 106 & 107, Building 5, Intersection of Huaming North Road and Second Ring Road, Yutan Street, Ningxiang City, Changsha, Hunan Province (E20047)